Purpose
This role is responsible for managing and growing territory sales, managing and growing current sales accounts, identifying and growing new accounts, and demonstrating general knowledge in all aspects of the individual customer relationship including resin needs, end uses, credit, logistics efficiency, and inventory.
Territory
Account Manager will service customers in Ontario or as defined by Regional Commercial Director.
Areas of Responsibility / Tasks
Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.
1. Essential Functions
a. Achieve profitable revenue growth, including robust new business development
b. Achieve stated gross margin targets as a percentage of sales
c. Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills
d. Prospecting & new account calls, development of a robust target funnel
e. Establish, track and close new business targets consistent with long-term growth objectives
f. Develop, execute and manage sales plans, sales budgets, and expense budgets
g. Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements
h. Create and maintain CRM data and sales statistics as required
i. Work with Technical and Customer Service team to ensure customer requirements and satisfaction is met
j. Proven ability to interact effectively at all levels of the customer and with all of the customers functional groups
2. All other duties as assigned
Supervisory Responsibilities
1. Not Applicable
Competencies; Knowledge, Skills, Abilities (KSA)
To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.
1. Complex thinking skills in translating customer needs into solutions
2. Technical aptitude and problem-solving skills
3. Professional presence, including excellent verbal and written communication and presentation skills
4. Broad knowledge of solutions, materials and processing
5. Self-motivated and able to work autonomously on a day-to-day basis
6. Good interpersonal and communication skills
7. Strong organizational skills required
8. Strong computer skills, proficiency with MS Word & Excel and Outlook
Minimum Qualifications/ Education / Experience / Certifications
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