Account Manager

Dartmouth, NS, CA, Canada

Job Description

Company Overview:

At Carmichael Engineering, we pride ourselves on being a leading provider of comprehensive mechanical and HVAC solutions across Canada. With over 100 years of experience, we have established ourselves as industry experts in delivering innovative and sustainable solutions to our diverse clientele.


Founded in 1922, Carmichael Engineering has grown from a small family-owned business into a trusted national brand with a presence in major cities and communities throughout Canada. Our rich history is built on a foundation of integrity, professionalism, and a commitment to excellence in everything we do.


Carmichael Engineering offers a comprehensive range of mechanical and HVAC services tailored to meet the unique needs of our clients.


Responsibilities:




Handle incoming customer inquiries in a prompt, courteous and professional manner. Resolve customer concerns in a prompt, courteous and professional manner. Work with other departments to ensure efficiency and customer satisfaction. Communicate with service technicians. Prepare and submit quotes for clients. Review existing accounts for growth opportunities. I.e., Coil cleanings, additional visits, additional hours, 3rd party services, BAS service, CO Monitoring, etc. Create revised proposals to be presented to the client. Review existing accounts for equipment list accuracy, material accuracy and time allotment accuracy. Work with other sales representatives on new opportunities as required. Shared opportunities are eligible for commission splitting. Responsible for account retention through customer contact and surveys. Any other necessary tasks that may be required and deemed reasonable for your abilities and job functional area.

Requirements:




3+ years of related sales or account management experience. Diploma in a related business field Ability to travel to customer sites

What We Offer:




Competitive Starting Pay Paid Training Comprehensive Benefits: + Medical/Dental/Vision/Travel Insurance
+ Life Insurance
+ Pension plan paid fully by us.
+ Vacation
+ Paid Time Off
+ Short-Term and Long-Term Disability
+ Employee Family Assistance Program paid by us.

Health and Safety is a core paramount value of Carmichael Engineering. Given the importance of keeping one another safe, you are expected to comply with our Health and safety policies at all times and client Health and Safety policies when working at client locations.


Carmichael Engineering welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

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Job Detail

  • Job Id
    JD2771123
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dartmouth, NS, CA, Canada
  • Education
    Not mentioned