At Think Shift, we believe in building jobs around people. Our talented team of multi-disciplined creators and strategists have one thing in common: the desire to realize their own potential. We help our clients do the same.
As one of the largest ag-focused agencies in the world, we help agriculture and agri-food organizations imagine their future ? then re-invent themselves to achieve it. Our people have a head for logic and a heart for magic, and our clients engage us to help them think strategically, craft the stories that will propel them forward, and most importantly to out-perform.
We?re looking for creative and strategic minds who share our desire to out-perform ? for ourselves and for our clients.


Summary
You get excited about creating and executing integrated marketing strategies. You excel at showing leadership and love working with a team to gather creative and client input. You build and strengthen transparent client relationships, helping and growing the client every chance you get.
ACCOUNTABILITIES:
40% Client Management: Own the relationship, under promise and over deliver.

• Lead the discovery process with clients, collaborate with team members and embrace clients as partners, using their input to inform and inspire creative ideas

• Effectively draft, present, and explain all agency work/proposals to clients
• Ensure clear articulation of client and agency deliverables with timelines
• Ensure Account Director is involved in significant client meetings
• Grow key client relationships and meet (or exceed) financial goals
• Stay apprised of clients? products, services and marketing developments as well as industry and competitor changes to proactively provide the best service for each client
  

25% Project Management: Drive the bus.

• Collaborate with project teams to develop big ideas and brand propositions
• Ensure account coordinator and creative/development team is apprised of all relevant account and project details and strategic goals where required
• Oversee the management of projects from concept to completion; ensure work is properly scoped and estimated accurately, organize project kickoffs, keep apprised of project process driving towards agreed-upon timelines, and ensure client satisfaction

• Provide leadership and management to Project Coordinator(s)
  

20% Communication Planning: Drive the process internally and with the client.

• Provide marketing, strategic, brand and digital based solutions for assigned client accounts
• Collaborate with creative teams and leverage their skills in implementing integrated marketing strategies

• Oversee implementation of approved plans and strategies and all forms of primary research
• Write and present detailed, well-researched communication plans to agency teams and clients
  

15% Administrative: Focus on getting the job done, not who?s going to get it done.

• Review and proofread all production materials to confirm they meet standards, strategic goals and are error-free prior to client presentation

• Sign off on all client invoices and billing worksheets, ensuring they are within project scope
• Define and manage Think Shift administration process with clients
  

WE?RE LOOKING FOR:
Functional Competencies:

• Undergraduate degree in business with a focus on marketing or (an equivalent combination of education and experience may be considered)
• 7 + years of experience in a client service/ marketing role
• Agriculture experience is an asset.
• Experience with brand management and strategic business initiatives
• Proven experience in sales, budget planning and proposal writing

• Financial and business acumen
• Extensive experience in the advertising/ marketing industry with some digital knowledge
• Strong presentation and communication skills
• Must be able to travel (international)
  

Behavioural Competencies:

• Client Intimate: Customer centric attitude with a strong passion to do what it takes to grow client relationships, invest the time and effort to build equity and deliver value so as to become a trusted advisor.
• Hustle: Ability to think strategically and creatively, providing the client with a plan of action supported by new ideas or solutions that will help exceed client expectations and surpass internal goals. Create the great idea when they didn?t ask for it.
• Team Player: Strong team leadership skills, supported by a team-first attitude, volunteering to take on new clients or help a team member in need. Adding to the well-being of the agency?s culture is also a priority.
• Communication: Superb listening and communication skills. Listen to learn, assess what?s required, determine the necessary team and share the information they are required to know to build a solution the client approves of.
  

BENEFITS
Think Shift provides an attractive, market-researched comprehensive compensation plan, which includes base salary and company bonus. Employees enjoy a range of benefits, some of which include:

• Medical, dental, and vision benefits coverage
• Semi-annual bonuses (based on company performance)

• Flexible work arrangements (remote position)
• Year-round opportunities for internal and external training and development