Job Description

Summary:
The Calgary Account Manager reports to the Canadian District Manager and coordinates sales activities within the territory, creating added value for the customer with a clear focus on increasing market share, profitability and customer satisfaction.

:

• Leading the development and implementation of the account plans and growth actions. The assigned territories will be the responsibility of the account manager.
• Defining sales targets for the account, and ensuring they are achieved with a structured follow-up process across utilizing a Customer Relationship Management tool (CRM)
• Providing solutions for their businesses that are in line with volume, mix and profitability targets
• Monitoring competitor activity and ensuring appropriate action is taken
• Builds long-term relationships with customers ensuring that service needs are fulfilled
• Actively works with other departments including manufacturing and logistics to ensure customer service needs are met. Identifies bottlenecks in service delivery and works within GCP to resolve issues.
• Coordinates sales activities with team members in business development and application specialists

• 5+ years of experience in a sales related role, working as an account manager with experience in construction and concrete
• Excellent communication, presentation and influencing skills
• Technical aptitude for construction products with significant experience with concrete
• Ability to understand customers\xe2\x80\x99 business and needs and propose appropriate solutions
• Proficient in English, spoken and written
• Able to work in Canada and holding a valid Canadian driver\xe2\x80\x99s license
• Knowledge and experience of Sales Force and MS Office tools
• A collaborative, solution-focused approach, with strong communication and customer relationship-building skills

• A university degree in Engineering or Business