Job Description

ABOUT US

Formative Pharma Inc. is a Canadian medical device and pharmaceutical company focused on delivering better health outcomes through high-quality, innovative, and practical healthcare solutions. We're a team that's adaptable, solutions-oriented, and deeply committed to the people we serve. Our culture is grounded in our values: People First, Always, Quick & Nimble, and Solutions Focused. We are passionate about improving patient care and proud to support Canadian healthcare providers from coast to coast.

THE OPPORTUNITY

We are looking for a dedicated Account Manager to join our growing team and lead commercial execution across both hospital and retail channels. Reporting to the Chief Operating Officer, this is a high-impact role for someone who thrives in a fast-moving, entrepreneurial environment and wants to be part of building something meaningful from the ground up. You'll manage key customer relationships, drive sales strategy, and identify new opportunities that align with our growth objectives, all while putting people first.

WHAT YOU'LL DO

Formulate & Execute Sales Strategy

Develop and implement territory and channel-specific sales strategies in alignment with company priorities Own key customer relationships and consistently deliver exceptional service and support Monitor sales performance, track progress toward targets, and ensure accurate tracking of updates and internal reporting Work closely with Finance and Commercial Operations to support accurate forecasting and budget tracking

Build Strong, Trusted Relationships

Cultivate deep relationships with hospitals, retail chains, distributors, and purchasing organizations based on responsiveness, transparency, and trust Lead regular business reviews to assess performance, surface opportunities, and proactively address issues Represent Formative Pharma at key conferences and industry events to grow visibility and foster connections

Identify and Execute New Growth Opportunities

Identify and pursue potential new customers, channels or strategic opportunities to support growth Stay close to the market to identify emerging needs, drug shortages, and areas for expansion Collaborate with Business Development to bring forward new product ideas and partnership prospects Support during product launches and contribute to RFP submissions with market intelligence and customer feedback

WHO YOU ARE

University degree in Business Administration, Health Sciences, or a related field; MBA or similar is an asset You bring at least 5 years of experience in pharmaceutical or healthcare account management, with knowledge of the Canadian hospital and retail landscape You have a solid understanding of the generic pharmaceutical procurement process, distribution network, and supply chain operations You're resourceful and action-oriented, thriving in environments where you're empowered to figure things out You are relationship-first in your approach and know how to build trust with customers at all levels You're highly organized, a strong communicator in English (French would be an asset), and able to work independently while collaborating cross-functionally You're comfortable with CRM tools, Excel, PowerPoint, and working remotely with a small, close-knit team You're excited to travel across Canada to meet with partners and represent Formative Pharma

WHY JOIN US?

Competitive Compensation: Industry-leading salaries, reviewed annually, plus comprehensive benefits Flexibility: Compressed work weeks and a commitment to work-life balance Culture that Cares: We prioritize our people, celebrate wins, and make space for connection through quarterly team events and recognition initiatives Purpose-driven Work: You'll help improve access to essential medications and be part of a company that puts people at the centre of everything we do
We thank all applicants for their interest. Only those selected for an interview will be contacted.

Job Type: Full-time

Work Location: Hybrid remote in Burlington, ON L7L 6A3