Job Description

WHO WE ARE

A modern and agile company with the most finely meshed international network, Coface is a reference in credit insurance and risk management. With over 70 years of experience as an industry leader, and a team of 4,100 experts in 100 countries, serving around 50,000 companies, Coface experts work to the beat of the global economy. Its ambition is to become the most agile, global trade credit insurance partner in the industry. We believe in business as a force for good in the world. We support our clients everywhere they operate, protecting and helping them take the credit decisions necessary to strengthen their ability to sell on their domestic and export markets. Sharing a passion for trade, we want to collaborate with our clients to build successful, growing and more dynamic businesses. And by helping build stronger businesses, we contribute to the smooth-running of the economy. This is our purpose.

THE JOB

Our Account Management team in Canada is seeking a

Bilingual

Account Manager who will support the local Account Management team specifically to create capacity for renewal conversations.

Responsibilities will include:

Retention support - collaborates to ensure timely renewal of policies, confirm all contractual documentation and full compliance with company rules. Providing account management services to the insured and/or its local subsidiaries, while managing and developing the day-to-day relationships with clients and brokers. Top line revenue generation; invoicing, buyer fees riders, turnover declarations monitoring/follow ups. Manages a portfolio of policies in coordination with Account Manager.

THE CANDIDATE

Bachelor's degree preferred. At least 1-2 years of administrative or customer service experience in credit insurance, banking, financial services would be beneficial. Bilingual in French required. Ability to work onsite out of Toronto HQ 2 days a week/3 days remote. Proficient with Microsoft Office Applications: Outlook, Excel, Word, Teams. Strong written and verbal communication skills. Excellent organization and multitasking capability. * A high level of responsiveness toward the client, the team and ancillary operations.