Job Description

Job Summary:
The Account Executive, Group and Charter Sales role is responsible for the delivery and implementation of sales activities for all related Groups and Charter inquiries, in order to meet company targets for growth, revenue and profitability.

Actively promotes Porter\xe2\x80\x99s group and charter travel offerings to meetings and incentive travel industry in order to grow and maximize Porter Airlines load factors and profit. The Account Executive will consistently achieve revenue goals through all facets of the sales cycle including prospecting, existing account management, reporting, and strategy for best practices. Duties & Responsibilities:

• Actively promote Porter\xe2\x80\x99s group, conference, convention and charter travel offerings to meetings and incentive travel industry in order to grow and maximize Porter Airlines load factors, revenues and profit
• Participates in applicable industry events representing Porter including tradeshows, client events, and industry specific associations
• Maintains face to face relationships with strategic and key accounts
• Coordinates group, meeting, and convention and conference travel sales activities including quoting, tracking, reporting and reconciliation in accordance with corporate-approved process
• Coordinates aircraft charter market sales activities, including quoting, tracking, reporting and reconciliation according to the corporate-approved process
• Tracks all sales activities and client contact data within CRM
• Maintains sales performance reporting in accordance with departmental reporting cycles
• Ensure all facets of customer experience are met or exceeded based on the execution of Charter or Group events to drive exceptional customer satisfaction
• Collaborates closely with all areas within the department and the other functional areas including: Commercial Planning, SOCC, Customer Service and Catering to deliver well-coordinated and timely services
• When requested, participates in applicable industry events representing Porter

Behavioural Competencies:

• 
  Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• 
  Teamwork: Working collaboratively with others to achieve organizational goals.
• 
  Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• 
  Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• 
  Results Focus: Focusing efforts on achieving high quality results consistent with the organization\xe2\x80\x99s standards.
• 
  Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications:

• A minimum of 3 years of industry relevant procurement and/or strategic group sales expertise
• Industry profile and relationships preferred
• A clear understanding of Porter\xe2\x80\x99s operating standards, systems and processes
• Navitaire \xe2\x80\x9cNewskies\xe2\x80\x9d system knowledge and asset
• Knowledge of aircraft charter and/or group conference sales is preferred
• Strong organizational skills
• Energetic, self-motivated and measurable results orientated
• A demonstrable desire to develop sales acumen/expertise/experience with career objective for outside sales
• Excellent oral, written and presentation skills
• Fluency in French is preferred
• Post-Secondary Education #LI-Hybrid

Company Description:



Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter\xe2\x80\x99s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline\xc2\xae in the World Airline Star Rating\xc2\xae. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.