Job Description

Are you ready to suit up?

If you are looking for your next professional challenge, we have an opportunity for you! As an Account Director, you will play a key role in the day-to-day operations and processes in place!

Schedule: Monday to Friday 40 Hours Per Week On Call 24/7

Location: Government Site

What\'s in it for you?

We offer competitive wages & comprehensive health benefits

We can guarantee 40 hours/week

Opportunities to grow alongside GardaWorld

What does a Security Guard in Brantford do?

Act on behalf of the Contractor\xe2\x80\x99s management as an onsite representative for the solution of security problems and for the efficient functioning of the security personnel in general

Maintain all records for corporate security guard operations

Complete monthly, annual and KPI and special reports and submit to the City\xe2\x80\x99s Corporate Security team as required

Supervise mobile security supervisors and personnel

Act as the main security contact for City employees, follow City directions and respond to City requests in a timely manner

Perform quality assurance for all Security Guards to ensure conformance with PSISA standards such as presence of a valid license and proper uniform

Orient all Security Guards working at City sites

Mentor, motivate, coach and train all new and existing Security Guards

Instill and reinforce critical values and practices in guards

Direct and oversee all aspects of shift operations

Remain calm, follow procedure, support and direct the work of others during a crisis

Assist Security Guards in resolving administrative issues where necessary (pay cheque inquiries/corrections, uniform supply)

Act on behalf of the Contractor\xe2\x80\x99s management Human Resource department to provide progressive discipline to Security Guards

Be responsible for duty of care for criminal investigations and for supporting police investigations in whatever manner required.

Be proficient with the Contractor\xe2\x80\x99s scheduling software to help coordinate and schedule work shifts for permanent and any ad hoc Security Guards

Qualifications to become a Security Guard in Brantford

1 to 3 years experience in personnel management in a unionized environment

Four year degree in Criminal Justice, Business Administration or related field would be considered a strong asset.

At least five (5) years of previous security related contract management, facilities management, military or law enforcement experience;

At least two (2) years of business management/operations/supervisory experience

Possession of an Ontario Security License would be considered an asset.

Ability to develop and grow customer relationships

Ability to work in a team-oriented management environment while having an entrepreneurial attitude

Key Competencies: staff management, financial management, integrity, problem solving, conflict management, time management, customer focus, timely decision making, motivating and directing others, drive for results

Available on-call twenty-four (24) hours per day, seven (7) days per week.

Experience in hiring, developing, motivating and retaining quality staff;

Outstanding interpersonal and communications skills required

Ability to work in a team-oriented management environment with the ability to work independently

Ability to manage multiple priorities, complex situations, a diverse team of employees and City requirements on an ongoing basis

Previous payroll, billing and scheduling experience preferred

Previous experience in reporting systems such as Track Force and Track Tik would be considered a strong asset

SSSW

GardaWorld