Job Description

Job Brief

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The Account Coordinator is the administrative backbone of the Unilever program's sales process. You'll keep the team organized, on track, and ready to deliver at every stage.

What Encore's All About:

At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is more than a turn of phrase, it is a way of life...and it comes down to the following Vision and Mission that compel us to outperform every day.

Our Vision:

The first choice for tier one organizations seeking to optimize their field sales investment.

Our Mission:

Provide uncompromising quality of service and unparalleled calibre of thinking...developing strategies and delivering solutions that enable our clients to win.

The Opportunity:

ACCOUNT COORDINATOR - MONTREAL

Position Summary:

Our client is Unilever -- one of the world's most trusted names in nutrition, hygiene, and personal care. With 400+ household brands (think Axe, Dove, OLLY, Hellmann's), they're committed to helping people live well while building a more sustainable world.


This role is the administrative backbone to the Unilever program sales process. The Account Coordinator will support various functionalities on the team in an administrative and organizational capacity.

The Perfect Person For the Role:

You're organized, proactive, and thrive on keeping things running smoothly behind the scenes. With strong communication and multitasking skills, you can juggle details, deadlines, and stakeholders without breaking a sweat. You bring structure to fast-moving projects and know how to keep teams aligned so results land on time and on point.

Position Responsibilities:

Organize and store promotional deals in Unilever systems to allow for efficient retrieval and audit compliance Management and organization of Audit compliance documentation (i.e. Deal sheets) Aid in Post Audit management Completing deal sheets, listing forms and assisting in maintaining Ad Grids Aid in Entry and maintenance of promotional plans in our internal planning tool Maintaining user lists and customer contact lists Maintaining manuals or transition guides Maintain listings tracker Coordination of deliverables within teams such as collection of Joint Business Planning details, Innovation and Customer Planning, etc. Organizing samples & Free Goods Orders Sourcing images and coordinating with the customer to deliver flyer creative Training of new users on Customer Tools and access (IRI) Distribution of relevant reporting Coordination of meetings and events including, but not limited to: + Team meetings
+ Supporting account specific meeting
+ Trade show organization
Ad hoc administrative requests Receives information related to customer/consumer complaints and adverse reactions. Immediately notifies and provides collected information to customer service.

The RIGHT Candidate:

At Encore, we feel that no matter your background, what's most important to your success and ours is the way you interact with others. Don't get us wrong, if you have the right experience and skills, that's great. So, if you're thinking about working with Encore, it's important that you know what we'll expect from you:



You believe in winning You bring passion and innovative thinking that will deliver results You believe that the words 'work' and 'fun' belong in the same sentence


You can be described as:Authentic Solutions-oriented Accountable Intellectually curious Self-motivated Receptive Assertive Driven Continuously challenging yourself Having business maturity, professional

Your Experience:

College Diploma or University Degree in Office Management or a related field Minimum of 1 year of general business experience Strong organizational and administrative skills essential in addition to keen accuracy for detail Proficient in Excel, Word, PowerPoint; able to navigate new systems and tools Ability to manage multiple stakeholders & priorities through strong written and verbal communication skills Proactive & adaptable to changing environments with a high sense of urgency; solution-oriented Knowledge of the consumer goods industry would be an asset

Why You'll Love Working Here

Competitive salary and benefits Permanent and full-time Flexible work location Environment that promotes diversity and inclusion

How to Apply:

If you haven't already figured it out, it's really important for Encore to have the RIGHT Team. If you know that you're a great match for this role and think you'll be a great fit with Encore, then you should definitely apply to this exciting opportunity! If you're not jazzed about what you've read so far, that's OK, we're sure the right job is out there somewhere for you.



For those of you who apply, thanks so much for your interest in learning more about this exciting opportunity. We'd love to chat with all of you, but sometimes we simply don't have enough time. If we feel you're a good match, we'll definitely be reaching out to you to move you forward in the selection process. If you're selected, you'll be asked to complete a recorded, digital interview which you can do with a webcam or a mobile device with a front-facing camera.


Encore strives to make our recruitment and selection processes as accessible as possible and provides accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and selection process, please reach out to us.