Job Description

Our Uniforms division is growing and Genumark is looking for our new Account Associate to join the team.

We are an award-winning and rapidly growing company that builds clients' brands through innovative branded merchandise programs. Founded in 1980 and headquartered in Toronto, we now operate seamlessly across North America.
Large enough to work with some of North America's most high-profile brands, we're also small enough to appreciate the individual contributions that make our success possible. Our team is enthusiastic and creative, and together we're a dynamic, growing company focused on culture and success.
We have been named a top 40 distributor by both ASI and PPAI, recognized as one of Canada's Best Managed Companies for the past seven years, and awarded National Distributor of the Year by PPPC more times than we can count. Ok. We counted. 16 times.
In 2023 we achieved B-Corp Certification and became proud members of the B-Corp community, doing our part to create a positive impact for society and the environment. Caring about the communities we live in and the ones we don't are at the core of who we are.

Who You Are
Your professional toolbox contains customer-first mindset, compassion, curiosity, and collaboration. You love to make a difference in customer experience and are intentional in delivering a personalized service. You value the relationships you build with your clients and wowing them is a huge deal.
You commit. You do what you say you'll do. Presented with a challenge, you've got a "Yes!" attitude and are focused on finding a solution. You are organised, resourceful, and excel under pressure. Personable and open minded, you're comfortable with learning new systems and technology.



We count a wide variety of industries in our client list so being a curious person who shows adaptability in different situations is key. Every day is different.

About The Role

Our teams manage major national accounts whose brands are part of our everyday lives and shape our culture. How this role fits in the grand scheme is it provides support to our Uniforms division, be it liaising with suppliers, assisting our Account Manager, or collaborating closely with Purchasing.
This role is hybrid, requiring a minimum of 3 days in the office.

Responsibilities will include, but not be limited to:

Ensure orders are entered, reviewed, approved, released and purchase orders sent to applicable suppliers Coordinate uniform samples between clients, vendors and Genumark Sourcing and quoting of products and garments for accounts of varying volumes, and working with customers directly when necessary Collaborate in new product development and putting together client presentations Develop and format Request for Proposals (RFPs), working directly with Creative Director for client presentations Organize new program launches and liaise with appropriate parties to set-up new program Provide and offer support when needed and necessary in department Follow up as required (by multiple means of necessary communication - phone or email) with vendors, sales managers, logistics, or other parties as required Utilize our custom application suite to monitor and follow up with orders Attend monthly departmental meetings including participation in internal/external audits as required Ability to build and maintain strong relationships Assist in the Health & Safety program by complying with all health and safety protocols, processes, and policies; and participate in employee training and accident investigations, when required May be required to perform additional and/or different responsibilities as set forth above


What You Get
We're not just offering a job, we're offering a platform for your success. Our team is amazing (at least we think so!) and our operational support is top-notch. You have the opportunity to work with some great folks, learn about some pretty cool merch, and sometimes, own a few of them too!
We offer a great benefit package, we have fun office events, and we care about your sense of well-being and belonging.
As for compensation, the range is between $42,000 - $48,000 annually Genumark is proud to be an Equal Opportunity Employer supporting diversity in all of our business practices. We are proud to provide employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs.