Account Associate

Ottawa, ON, Canada

Job Description


As an Account Associate in the Business Development team of our North American Driver and Vehicle Identity Systems group, you will be responsible for supporting account management and new business pursuit activities. In this entry level role, you\'ll be exposed to all aspects of the sales cycle, and provide a range of support for everything from day-to-day administrative functions to participating in large-scale Request for Proposal (RFP) responses.

What We Can Offer You

  • Compensation: We seek long term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:
  • An industry leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees,
  • Best-in-class health, medical and life insurance benefits;
  • Access to virtual and telehealth services and apps; and
  • Very progressive fertility, adoption and surrogacy benefits to support all definitions of family.
  • Career: As a knowledge-based organization we will provide you with a wealth of learning opportunities and challenging work that will grow your knowledge, skills and abilities. At CBN, we encourage and empower our employees to chart their own career path, putting you in control of your future.
  • Culture: Personal character is the foundation of our culture. CBN\'s 7 Core Principles shape and guide our behaviours and underpin the sense of community you will experience at CBN. Equality, diversity and inclusivity are important to us as an organization, and we are committed to fostering and developing a work environment where every employee is treated with dignity and respect.
What You Will Do
  • Support the Business Development team as they pursue opportunities within existing and new accounts by assisting with proposal preparation, assembly, delivery and ensuring that submission deadlines are achieved;
  • Manage the sales inquiry, design brief order receipt notification, sales order and delivery request processes for your assigned customers;
  • Maintain a tracking spreadsheet for all contract deliverables, monitor deliverable fulfillment, accurately invoice customers against key deliverables and provide regular status reports to the Business Development team;
  • Liaise with various internal departments and personnel (Project Managers, Customer Support, Finance, Manufacturing) and monitor projects, change requests, inventory levels, production and delivery requirements;
  • Maintain Business Development directories and ensure they are up to date with all relevant contract, commercial and financial information;
  • Build strong working level relationships with our customers and provide top-notch customer service by addressing their inquiries expediently and effectively and escalating to appropriate internal stakeholders as required; and
  • Various other duties and responsibilities.
Qualifications

Knowledge and Experience
  • University degree in Business (or related) or STEM field or equivalent combination of education and experience
  • 0-3 years of work experience (new grads welcome)
Skills and Abilities
  • Proficiency with MS 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint, etc.)
  • Language: English (must), French (asset, but not required)
  • Excellent communication skills (verbal and written)
  • Excellent organization/time management/prioritization skills
  • Attention to detail
  • Self-directed
Mandatory Requirements
  • Ability to obtain and maintain Government of Canada Secret (Level II) clearance.
  • Ability to travel domestically approx. 4 weeks/year
  • Valid Driver\'s license
About Us

CBN designs and develops industry leading solutions for the following domains: Border Security, Civil Identity, Driver Identification and Vehicle Information, Currency and Excise Control, and Lottery and Charitable Gaming. To learn more, visit .

As an Equal Opportunity Employer, Canadian Bank Note Company, Limited is committed to achieving a skilled workforce that reflects the diversity of the Canadian population. We encourage applications from women, visible minorities, people with disabilities and Aboriginal people. Canadian Bank Note Company Limited is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require.

Canadian Bank Note Company

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Job Detail

  • Job Id
    JD2204336
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, Canada
  • Education
    Not mentioned