Job Description

Position: Access Transit Supervisor
Division: Transportation and Construction
Department: Saskatoon Transit
Term: 1 Permanent Full Time position available.
Closing Date: 10/15/2025
Labour Group: SCMMA
Posting: 4659
Job Summary
This position performs a wide range of functions related to the efficient delivery of special needs transportation services.
Duties & Responsibilities

• Supervises, schedules and trains staff. Assists with the recruitment process and performs performance management process
• Maintains records associated with all Transit staff training programs, vehicle accidents, adjudications and operator certifications and assessments.
• Participates in investigations and analysis of workplace accidents, report's findings and recommends corrective action.
• Reviews and inputs daily payroll entries and makes adjustments as required.
• Assists with bridging in the event of vehicle breakdown.
• Manages inventory including the procurement of uniforms and footwear.
• Provides support and assistance with special needs transportation customer service and registration, service delivery initiatives and implementation, policy development and implementation, quality control, statistical and demographic analysis, research and reporting.
• Collects, monitors, analyses and reports special needs transportation data in response to internal and external requests. Manages special needs transportation database systems.
• Assists with the preparation of reports, including the Annual Report, and provides research assistance for efficient and innovative approaches to special needs transportation service delivery.
• Responds to enquiries from the public including investigating and resolving customer complaints.
• Participates in public consultation and community meetings related to special needs transportation as directed by the Access Transit Manager.
• Relieves Access Transit Operators in emergent situations.
• Performs other related duties as assigned.
• Works with Fixed Route Transit on special assignments and provides assistance on the road as needed.

Qualifications

• Successful completion of one year of a recognized post-secondary program in a related discipline.
• Four to six years' progressively responsible experience in public transportation special needs service delivery, including two years' supervisory experience.
• Possession of a valid Saskatchewan Class 4 Driver's Licence.
• Current driver's abstract from SGI demonstrating a safe driving record.
• Demonstrated ability to provide supervision, leadership and training in order to achieve desired results.
• Ability to manage and maintain various databases.
• Ability to express ideas effectively, orally and in writing.
• Ability to solve complex problems and manage conflicts in a positive and timely manner.
• Ability to maintain effective working relationships with the public, civic officials and co-workers.
• Skill in the use of a computer with word-processing, database and spreadsheet software.

Requires Security Check
Acceptable current Criminal Record Check (CRC) and Vulnerable Sector Search (VSS) upon offer of employment.
Additional Requirements
Weekly Hours: 36.67
Salary Range: $71,064.48 to $83,177.52 CAD per annum (2023 rates)
Diversity, Equity and Inclusion
The City of Saskatoon offers an inclusive workplace that embraces diverse backgrounds. As an equity partner with the Saskatchewan Human Rights Commission (SHRC), the City commits to diversity, equity and inclusion in our workplaces. By having our workforce reflect the community we serve, we support the realization of miyo-pimatisiwin, (me-o-pi-ma-ti-si-win) "the good life", for all residents. To learn more about Diversity, Equity and Inclusion at the City, please visit
Accommodation
The City of Saskatoon strives to provide an accessible and inclusive workplace for all, including throughout the application and selection process through reasonable access and accommodations. Should you require accommodation through any stage of the recruitment process, please email talentacquisition@saskatoon.ca.
While we appreciate all applications we receive, only candidates under consideration will be contacted.
Our Recruitment Process: Application
Posting Closes
Resume Review
Pre-screen/Interview
Offer
Pre-Employment Conditions
Welcome to the City

Skills Required