Job Description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we !
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Site: Imperial Oil

Position: Access Control Program Administrator (non-union)

City: Sarnia, Ontario

Status: Full-Time

Hours: Monday to Friday Day Shifts

Pay Rate: TBD

Are you interested in starting a career in a fast-paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements and build your resume for a potential career in law enforcement.

Job Overview:

The Access Control Program Administrator will help manage, coordinate, and execute the varying tasks within the security program. The primary objective of this role is to support the Site Security Manager and team in an administrative capacity including delivering high-quality CCTV review, Access System, and client services as efficiently as possible. This position may be requested to lead and manage small projects or initiatives at the discretion of the Manager.

The ideal candidate for our team will have exceptional organizational and execution skills to effectively coordinate and facilitate the daily administrative duties and coordinate the workflow activities and initiatives within the security team.

Responsibilities:

• Work with the Genetic Access Team to develop and manage schedules, resource plans, project commissioning and risk mitigation strategies.
• Assist Managers and Coordinators with document creation and editing includes policies, procedures and post orders.
• Work with field operations to support day-to-day requests.
• Effectively manage and maintain all written and verbal communications.
• Main point of communication for incoming calls and visitors.
• Providing exceptional customer service to the public, including providing directions, signing out keys, and access cards.
• Maintain client satisfaction and promptly resolve any concerns.
• Assisting Leaders with any administrative tasks to support their roles.
• Perform other tasks as required.

Qualifications:

• Office Administration diploma with emphasis on the Microsoft suite
• Post-Secondary certificates or equivalent on Computer Technology Program or similar experience
• Previous coordination or corporate administration experience is preferred.
• Ability to problem-solve and create solutions.
• Experience in the construction/security industry would be considered an asset.
• Excellent written and verbal English communication, as well as interpersonal skills.
• Proven customer service skills.
• Strong computer skills.
• Ability to work independently but within a team, manage time effectively, and work with multiple deadlines.
• Capacity to effectively work with computers and technology to complete all assigned tasks.

Success Factors - What Excellence Looks Like

• Project Management: Flawlessly deliver on necessary project components to exceed client satisfaction.
• Planning and Problem Solving: Plan for every situation and resolve issues.
• Agility: Adjust and pivot to changes with ease including learning new systems and programs.
• Communication: Transmit information with consistency and clarity; adapt to different styles. Exhibit a high level of workplace respect.
• Detail Oriented: Don\xe2\x80\x99t skip the details.
• Initiative: Keep workflows moving.

Highlights:

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1

Paladin Security