Job Description

About the Role:

Dalwin College is a growing, student-centered private career college dedicated to providing quality, OSAP-approved education. Our team is passionate about creating a smooth, compliant, and supportive academic experience. We are now seeking a detail-oriented

File & Compliance Specialist

to support our academic operations and ensure accurate documentation, reporting, and tracking across programs.

Position Overview:

As the

File & Compliance Specialist

, you will be responsible for managing student academic files and documentation, supporting OSAP and ministry compliance, and working closely with academic advisors and instructors to ensure all student records are accurately maintained and up to date.

This role is ideal for someone who is highly organized, efficient, and capable of working independently with minimal supervision in a fast-paced environment.

Key Responsibilities:

Maintain and organize physical and digital student records and documentation for academic, attendance, and placement according to College and Ministry requirements Track document submission status and follow up with students for missing or incomplete items Upload, update, and manage student files on SharePoint and internal systems Ensure accuracy and completeness of all academic documentation Support the preparation of files and ministry audits Collaborate with academic advisors to track flagged students, completion progress, and funding eligibility Assist in updating and maintaining centralized tracking systems, dashboards, and intake timelines Perform regular audits and identify gaps in student records for escalation Create reports and analytics

Qualifications:

At least 1 year of administrative experience in a high-volume or academic setting High attention to detail; able to manage repetitive tasks with accuracy and consistency
Strong organizational and time-management skills Quick learner and comfortable with tech tools and databases Strong problem-solving ability, particularly in fast-paced environments Experience working with student records or compliance (asset, not required) Familiarity with OSAP and PCC regulations (strong asset)

Position Details:

Full-time,

in-person

role Start date: As soon as possible Location: Markham campus

Why Join Us:

Dalwin College is a growing college committed to student support, program excellence, and collaborative team culture. As a member of our academic team, you'll be at the heart of student success helping ensure every learner receives the support, structure, and accountability they need to progress confidently through their program. You'll also play a key role in shaping systems, improving processes, and contributing meaningfully to the growth of our institution.

To Apply:

Please submit your resume through Indeed. In your cover letter or message, briefly share why you're a good fit for this role and your experience with documentation or compliance-related tasks.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Benefits:

Company events Dental care Extended health care On-site parking Vision care
Ability to commute/relocate:

Markham, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Academic Compliance: 2 years (preferred)
Work Location: In person