Job Description

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we\'re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada\'s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let\'s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:

Come be part of the team that ensures the safety of Canadians! As part of the Regulatory Platforms & Services team, the incumbent will be overseeing the end-to-end architecture and roadmaps for Rogers emergency and regulatory services.

Job Responsibilities:

• Provide technical leadership and requirements for the Rogers 911 network architecture.
• Work closely with the Product, Regulatory and other stakeholders to understand Rogers requirements and obligations towards regulatory mandates then translate them into technology solutions and architecture.
• Actively monitor and contribute in Emergency Services best practices across the industry (NENA, EENA, FCC, CRTC).
• Lead architecture evolution for the Rogers Next Generation 9-1-1 Service (NG9-1-1).
• Lead architecture evolution for the Rogers Public Alerting Service (WPAS).
• Lead architecture evolution for the Rogers Location Services (GMLC).
• Lead architecture evolution for the Rogers Nuisance Calls Mitigation (STIR SHAKEN, Traceback, Universal Call Blocking).
• Maintain knowledge of existing technology documents. Develop and provide technical data for incorporation into internal presentations that may translate technical issues into business impacts.
• Design reports, compile, assess and present, as required, 911 performance statistics.
• Provide technical leadership for technical and non-technical teams and utilize system expertise to deliver technical solutions. Continuously learn and teach others existing and new technologies. Contribute to the development of others through mentoring or in house workshops and learning sessions. Influence technology and policy decisions made across the appropriate functional organization around architecture, design strategies and standards. Lead lab and field trial activities in support of Proof of Concepts.

The above responsibilities are applicable for, but not limited to, Rogers wireline and wireless networks.

Qualifications:

• Post-secondary education preferred or equivalent experience, Professional Engineer preferred.
• Expert knowledge of Canadian 911 service architecture and associated feature requirements.
• Expert knowledge of NENA i3 NG9-1-1 architecture.
• 10+ years related experience in a telecommunications industry preferably in Wireless.
• In-depth experience of Canadian Emergency Management responsibilities and stakeholders.
• Proven troubleshooting and analytical skills.
• Expert knowledge with SIP, VoIP and IP protocols.
• Proven ability to multitask in a dynamic environment.
• Experience with Network Functions Virtualization (VNF, CNF)
• Recent experience with large and complex business critical Network functions integrations.
• Excellent verbal and written communication skills.
• Team player.
• Bilingual in French and English an asset.#LI-NK1

Schedule: Full time

Shift: No Selection

Length of Contract: Not Applicable (Regular Position)

Work Location: 8200 Dixie Rd (341), Brampton, ON

Travel Requirements: Up to 10%

Posting Category/Function: Technology & Engineering

Requisition ID: 287427

At Rogers Digital, our team doesn\'t shy away from big ideas - we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we\'re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @

Posting Notes: Digital & Technology

Location:

Brampton, ON, CA Montreal, QC, CA

Being a Rogers team member comes with some great perks & benefits including:

\xc2\xb7 Health & well-being benefits
\xc2\xb7 Donation matching
\xc2\xb7 Paid time off for volunteering
\xc2\xb7 Wealth Accumulation including: Pension plan & Employee stock options
\xc2\xb7 Generous employee discounts
\xc2\xb7 Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of podcast with Dr. Sonia Kang.

Rogers Communications