Job Description

40-2025 Group Facilitator (Casual)


We are hiring a Casual Group Facilitator who is committed to providing compassionate, client-centered support and creating safe, engaging spaces where individuals and families can connect, learn, and grow. This is a unique opportunity to work as part of a collaborative clinical team delivering therapeutic and psychoeducational group programs to a diverse population. The successful candidate will bring strong facilitation skills, trauma-informed practice, and lived experience working with 2SLGBTQI+ communities or parenting/parent coaching with newcomer populations.


Join a values-driven organization with over 100 years of service supporting Ottawa families through life's challenges, where your work will have a lasting impact, and your professional growth will be supported.

Location:

Ottawa, Office-Based FSO-SFO is located on the unceded Territory of the Anishinaabe Algonquin Nation

Start Date

: ASAP

Position:

Casual Full Time Unionized

Salary

: Level 5, $57641.05 to $64,757.03

Hours of Work

: As assigned (evening work required, may include weekends)

Job ID

: 40-2025 Group Facilitator Casual

ABOUT US

Family Services a la famille Ottawa (FSO-SFO) has been strengthening individuals and families--and, by extension, the Ottawa community--since 1914. We provide skillful and compassionate support to address the mental health, family conflict, or violence, and parenting challenges that families face. Through accessible counselling, support groups, and educational programs, families increase their knowledge and skills, adopt healthy strategies, build meaningful connections, and enhance resilience. We serve individuals across the lifespan and within all types of family constellations, including children, youth, transitional-aged youth, adults, seniors, couples, and families.


We are grounded in and informed by the real needs of our clients and families, the complex environments they live in, and a foundation of clinical and mental health expertise. From mothercare during the influenza epidemic of 1917, to supporting soldiers and their families through post-WWII reintegration, to addressing the psychosocial needs of people living with HIV and their families, to redesigning family therapy to reflect the evolving definition of "family"--FSO-SFO continues to innovate and evolve in response to the changing needs of families, leading and convening best and promising practices. Most importantly, 100% of our clients report that working with FSO-SFO has had a positive impact on their lives.


An accredited non-profit charitable organization, FSO-SFO is a trusted pillar of the Ottawa community, powered by a team committed to accountability, a sense of community, well-being, diversity and inclusiveness, and client-centered care.

ABOUT THE POSITION

We are seeking a passionate and experienced Group Facilitator to join our dynamic Family and Community Programs team. At Family Services Ottawa (FSO), we are committed to providing high-quality psychoeducational and therapeutic groups for individuals, couples, and families experiencing a range of challenges. This role focuses on program facilitation, group support, and collaborative service delivery.

Group Facilitation

Deliver evidence-informed, trauma-informed, and strengths-based group programs Co-facilitate psychoeducational or therapeutic groups for diverse populations Create inclusive, safe, and supportive group environments Adapt content to meet the needs of participants Provide appropriate referrals and resources to participants

Support and Collaboration

Participate in team meetings, supervision, and training opportunities Collaborate with colleagues and community partners to enhance group programming

Administrative Duties

Maintain accurate and confidential participant records and statistics Prepare program materials, correspondence, and reports as required Support agency initiatives and committees as appropriate

ABOUT YOU

You are an empathetic and skilled facilitator with:

A Master's degree in Social Work, Counselling, Education, or equivalent in a related field Registration in good standing with a relevant professional college (e.g., OCSWSSW, CRPO) is required 1-2 years' experience facilitating therapeutic or psychoeducational groups Experience working with 2SLGBTQI+ communities OR experience in parenting/parent coaching with newcomer populations (preferred) Experience working with trauma and diverse populations Strong communication, organizational, and group management skills Ability to work independently and collaboratively in a team setting Comfort with technology and online group facilitation tools Fluency in English and French is required; other languages are an asset

Additional Requirements:

Proof of legal entitlement to work in Canada Satisfactory Vulnerable Sector Check Availability for evening and weekend work
We look forward to hearing from you. FSO-SFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace. Accommodation is available throughout the recruitment process. Please let us know how we can best support you.


While we thank all candidates for their interest, only those selected for an interview will be contacted.