Job Description

Location:

Waterloo Region

Work Hours:

37.5

Employment Type:

Full-Time Permanent

Number of Vacancies:

1

Anticipated Start Date:

October 7, 2025

Deadline to Apply: September 15, 2025

Total Rewards Package:

We believe that everyone has the potential to shine! Our culture is built around connection, celebration, appreciation, and recognition, and it starts with a total rewards package focused on Well-Being.

Time Away from Work

At the YMCA of Three Rivers, we value work-life harmony. Full-time team members start with:3 weeks of vacation, with the opportunity to earn more as their length of service increases 12 well-being days for sick time or proactive self-care, which can be used as they are earned. Bereavement days are also available.

Pension Plan

Full-time employees can join our group pension plan after two consecutive years of employment. Employees contribute 5% of their gross earnings per pay, which the Y, matches. After three consecutive years of service, participation in the YMCA pension plan becomes mandatory for full-time employees.

Health, Dental, and Well-Being Benefits

The YMCA of Three Rivers offers a comprehensive group benefits package to full-time employees (starting 3 months after the start date), including:Prescription drugs, Basic dental coverage, Paramedical services, Vision care Access to an Employee (and Family) Assistance Program offering free and confidential counseling, resources, and services A free YMCA membership for you and your family, providing access to our fitness centers Discounts on YMCA programs and services, including childcare

Role Overview:

Who are we...

The YMCA of Three Rivers is a charitable organization proudly serving the communities of Guelph-Wellington, Stratford-Perth, and Waterloo Region. We aspire to build connected and resilient communities. Our mission is to make our diverse communities healthier and more vibrant. With dignity and respect, our programs and services inspire individuals to reach their full potential. Learn more about our history, mission, vision, and values here.

We strive to be a great place to work so that all employees can live with purpose, passion, and potential to Shine On! This is where you come in.

What will you do...

The Program Coordinator for the IWF Program is responsible for the successful delivery and management of program activities aimed at supporting women through employment-readiness training, skills development, and social support services. This role involves direct client engagement, program evaluation, reporting, and coordination with community partners to ensure program goals and client satisfaction are met.

Duties/Responsibilities

Deliver and oversee all aspects of the IWF Program to meet goals and ensure client satisfaction. Facilitate employment-readiness, occupational skills, entrepreneurial development, customer care, and violence against women education workshops. Conduct need assessments to determine readiness and support requirements. Provide system navigation, supportive counselling, and referrals to community and government services. Maintain accurate records of program resources, participants, volunteers, and client files while ensuring confidentiality. Monitor and evaluate program outcomes; prepare monthly, quarterly, and annual narrative reports and statistics. Organize client-focused information sessions with guest speakers from relevant agencies. Revise curriculum based on client feedback and evolving needs. Promote the program through outreach and recruit participants following established protocols. Ensure adherence to best practices in program delivery and client support. Attend workshops, trainings, conferences and staff meetings as required. Assume other duties as assigned.

What will you bring...

Qualifications (Required Education/Skills/Experience)

Completion of a Community College diploma in a related field Volunteer Management Certificate Knowledge of Social Services, Recreation & Leisure Services etc. Advanced computer knowledge of Microsoft Office. Excellent oral and written communication skills. Acceptable Police Vulnerable Sector Check

Key Competencies

Communication: Communicates in a thorough, clear and timely manner to support information sharing. Creativity and Innovation: Develops new ways or adapts existing ideas to help achieve desired results Initiative: Knows when to do the right thing. Relationship Building and Collaboration: Builds positive interactions both internally and externally to build enthusiasm and appreciation to achieve work-related goals. Tolerance For Ambiguity: Functions effectively in situations of less than perfect or incomplete information. In addition to the above competencies, the Association Core Competencies are required: Commitment to Organization Vision and Values, Diversity, Integrity, and Teamwork

Work Environment

Typical office working environment The position requires sitting in one work area much of the time. The position requires normal levels of seeing and hearing and may require increased use of senses on a periodic basis (e.g. concentration) but not continuously or for long periods of time. The position requires the normal dexterity required to do either manual or computerized record keeping. The environment is generally comfortable with exposure to normal levels of elements such as dust with minor fluctuations in heating/ventilating. Some exposure to disagreeable conditions. Minimal risk of injury to worker Minimal travel requirements


This role requires regular travel across the region, which may not always be easily accessible through public transit. The employee must be able to arrange their transportation to these sites. A valid G driver's license and full-time vehicle access are strongly recommended.

Additional Information:

Our Commitment to Safeguarding Children and Youth

In keeping with our commitment to child and youth safeguarding, job offers are contingent on completing a current Vulnerable Sector Check and employment reference checks. Vulnerable Sector Checks are reviewed individually, and the offense(s) - if any - are considered in the decision-making process, in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position. Vulnerable Sector Checks must be renewed every three years.

Our Commitment to JAIDE (Justice, Access, Inclusion, Diversity, and Equity)

We embrace the values of justice, access, inclusion, diversity, and equity and are committed to creating an inclusive workplace that welcomes applications from all qualified persons. We encourage Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply. Applicants will not be discriminated against based on race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, ability, ancestry, marital status, veteran status, medical condition, or any protected group. We are committed to creating an environment where we eliminate barriers and promote the inclusion of equity groups.
Studies have shown that women and people of equity-deserving backgrounds are less likely to apply to jobs unless they meet every qualification in the posting. We understand that knowledge and experience can be gained in many ways, so we strongly encourage applications even if you don't believe you meet all the requirements outlined.
Per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation need known to the YMCA of Three Rivers.

Our Commitment to Privacy

The YMCA of Three Rivers complies with the Employment Standards Act, Pay Equity Legislation, and privacy laws. We are committed to protecting personal information by following responsible information-handling practices in keeping with privacy laws. Please visit our website for more information on the YMCA of Three Rivers' commitment to privacy.

Please note that due to the large volume of applications received, only candidates being considered for the position will be contacted.

To explore additional career opportunities with the YMCA of Three Rivers, please visit

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