Job Description

Provides automotive services by performing inspections, repairs, maintenance and installations efficiently, safely and according to Ford's quality and time standards. Complies with Ford and dealership's safety and environmental programs and practices. Automotive services may include, but are not limited to drivability, suspensions, alignments, steering, heating and air conditioning, basic and ABS brakes and exhaust systems.

Duties and Responsibilities:

Promotes dealership by presenting professional image, positive attitude and clean work area.

Road tests vehicles to ensure repairs are completed properly.

Parks all customer vehicles in designated parking area.

Ensures all vehicles are locked and secured.

Suggests additional work that is needed to the Service Advisor or Technical Service Manager so the customer may be notified.

Completes service and repair assignments correctly, to pass quality inspections or test drives, document mileage after test drive.

Collects all necessary information before requesting parts (e.g. model year, etc.).

Maintains sufficient personally owned tools; keeps tools in good working order.

Notifies Technical Service Manager and Service Advisor if delays are expected.

Maintains cleanliness of the customer's vehicle (Ensures seat cover, floor mats are placed in vehicle if not done so by Car Porter).

Submits all claims promptly.

Provides clear and legible record of service completed for both customer and dealership use.

Has an approachable style; fosters open communication through active listening.

Assists Service Advisors, if necessary, to explain completed repairs to a customer.

Assists other technicians when needed.

Effectively handles and implements changes in Service Department.

Listens to and supports new ideas and approaches; adapts to change quickly.

Job Qualifications

High school degree or equivalent preferred.

Other certifications or licenses as required.

Valid Ontario driver's license.

Must be able to drive standard transmission vehicles.

Certification preferred in one or more of the following areas:

Electric or Electronic Systems

Brakes

Heating and Air Conditioning

Suspension and Steering

Manual Drive Train and Axles

Automatic Transmission and Transaxle

Engine Performance

Engine Repair
Minimum 2 years experience in automotive repair or service; 4 or more years preferred.

Minimum 1-year knowledge of warranty policies and procedures.

Tools required to perform repairs and services.

Job Types: Full-time, Permanent

Pay: $40.00-$48.00 per hour

Experience:

automotive technician: 1 year (preferred)
Licence/Certification:

Driver's License (preferred) Journeyman (preferred)
Work Location: In person