Job Description

Job Brief

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In this role, you'll own how Unilever shows up online -- ensuring every product looks its best on the digital shelf. You'll combine strategy and precision to deliver standout merchandising across top retailers.

What Encore's All About:

At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is more than a turn of phrase, it is a way of life...and it comes down to the following Vision and Mission that compel us to outperform every day.

Our Vision:

The first choice for tier one organizations seeking to optimize their field sales investment.

Our Mission:

Provide uncompromising quality of service and unparalleled calibre of thinking...developing strategies and delivering solutions that enable our clients to win.

The Opportunity:

(3) DIGITAL COMMERCE MERCHANDISING SPECIALIST - TORONTO - 3 OPENINGS

Position Summary:

Our client is Unilever -- one of the world's most trusted names in nutrition, hygiene, and personal care. With 400+ household brands (think Axe, Dove, OLLY, Hellmann's), they're committed to helping people live well while building a more sustainable world.


As the Digital Commerce Merchandising Specialist, you'll be responsible for ensuring Unilever products have best in class merchandising presence on retailer's digital shelf.

The Perfect Person For the Role:

You're digitally savvy, detail-obsessed, and know how to make products stand out online. With strong organization and communication skills, you thrive in eCommerce environments where accuracy, speed, and optimization drive results. You balance customer needs with brand goals and can pivot fast to keep the digital shelf ahead of the curve.

What You'll Do:

Responsibility and ownership over day-to-day e-merchandising activities including:

End-to-end set up of all products on e-retailer and D2C sites. Content collation responsibilities including but not limited to; approval on images, copy, R&D and legal liaison and product tagging (wherever necessary). Ensure PDP accuracy, including imagery, copy, crosslinks, and product recommendations. Partner with content strategists to audit content on retailer sites, manage on-site search optimizations and update search terms on an ongoing basis to maximize relevance and conversion. Ensure timely Go-Live on all retail platforms. Lead retailer key account manager connects to share content status and stay updated on all retailer specific changes Maintain product catalogues for all retailers in the internal database Stay updated on dynamic retailer requirements and processes with the ability to pivot as needed Assist in identifying, recommending and developing new ways of working to capture growth for Unilever brands in the fast-moving digital landscape.

The RIGHT Candidate:

At Encore, we feel that no matter your background, what's most important to your success and ours is the way you interact with others. Don't get us wrong, if you have the right experience and skills, that's great. So, if you're thinking about working with Encore, it's important that you know what we'll expect from you:



You believe in winning You bring passion and innovative thinking that will deliver results You believe that the words 'work' and 'fun' belong in the same sentence


You can be described as:Authentic Solutions-oriented Accountable Intellectually curious Self-motivated Receptive Assertive Driven Continuously challenging yourself Having business maturity, professional

What You Bring:

2+ years in a Digital Commerce merchandising or related field Proven experience in e-commerce content management and deployment on retailer sites; preference given to candidates that have worked with Amazon and/or Omni retailers Sense of urgency, flexibility, deadline driven mindset, and ability to multi-task Strong organization, project management, and attention to detail skillset Solid analytical skills with an emphasis on spreadsheet applications Open-minded and positive attitude with the ability to partner cross-functionally and grow relationships Ability to resolve problems with a resilient disposition Canva experience an asset Experience working in or with CPG, Retail, eCommerce, and syndication partners an asset A digital marketing degree or diploma

Why You'll Love Working Here:

Competitive salary and benefits Permanent and full-time Flexible work location Environment that promotes diversity and inclusion

How to Apply:

If you haven't already figured it out, it's really important for Encore to have the RIGHT Team. If you know that you're a great match for this role and think you'll be a great fit with Encore, then you should definitely apply to this exciting opportunity! If you're not jazzed about what you've read so far, that's OK, we're sure the right job is out there somewhere for you.



For those of you who apply, thanks so much for your interest in learning more about this exciting opportunity. We'd love to chat with all of you, but sometimes we simply don't have enough time. If we feel you're a good match, we'll definitely be reaching out to you to move you forward in the selection process. If you're selected, you'll be asked to complete a recorded, digital interview which you can do with a webcam or a mobile device with a front-facing camera.




Encore strives to make our recruitment and selection processes as accessible as possible and provides accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and selection process, please reach out to us.