INTERNAL/EXTERNAL

Job Title: 24-Hour Services Shelter Worker, EVH
Position Type: Bargaining Unit, Full-Time, Contract (6 months, likely to be extended)
Number of Positions: 4
Rate: $26.52 per hour
Hours: 37.5 hours
Position #1: Wednesday \xe2\x80\x93 Sunday, 7am-3pm
Position #2: Thursday \xe2\x80\x93 Monday, 3pm \xe2\x80\x93 11pm
Position #3: Thursday \xe2\x80\x93 Monday, 3pm-11pm
Position #4: Sunday \xe2\x80\x93 Thursday, 3pm-11pm
Supervisor: Senior Manager, Edward Village Hotel
Posting Date: March 2, 2023
Application Deadline: March 13, 2023
Location: 185 Yorkland Blvd., North York

Why Fred Victor?
For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto. Our
mission is to improve the health, income and housing stability of people experiencing poverty and homelessness.
We are committed to ending chronic homelessness. This is an ambitious and bold goal but we believe, achievable.

Edward Village Hotel, a temporary Shelter operated by Fred Victor, is an emergency shelter with specialized
supports for homeless women, men and couples who face barriers due to mental health issues, substance use,
social isolation, immigration status, unemployment/underemployment challenges and history with the criminal
justice system. The clients come from racially, culturally, and ethnically diverse backgrounds who can access on site
enhanced case management and housing services, mental health and addictions counselling, trauma informed care
support, harm reduction interventions provided by staff and Peers, access to primary health care and referrals and
continuous one-on-one check in supports. The main goal of the program is to assist clients with securing permanent
affordable and safe housing with service connections to the community of their choice.

Does this sound like work you want to be a part of?
We offer a (high-energy/learning/caring/supportive/collaborative) environment, an opportunity to join a diverse
team of caring professionals and a chance to make a difference. With over 60 programs and services and more than
21 sites, there are lots of opportunities to grow your career with us. Many members of the management team
started in relief and front-line roles.

What You Will Do:

• Administrative tasks such as answering the phone, processing client intakes and discharges, and tracking

statistical information

• Record client notes, intake forms, and discharge plans in accordance to Toronto Shelter Standards and FVC\xe2\x80\x99s

policies and procedures.

• Support the residents with daily needs

• Complete stats as assigned by the Program or Senior Manager

• Follow up in a timely manner with clients and other team members

• Clearly communicate with clients and other team members

• Provide appropriate referrals, information and advocacy to other support services to assist clients to meet

the goals outlined in their case plans

• Use emergency building systems and follow fire procedures

• Liaise and support external agency staff while they are onsite delivering support services to clients

• Communicate and demonstrate appropriate professional boundaries with clients, staff, and community

partners and abide by all the Fred Victor Centre\xe2\x80\x99s policies and procedures e.g. Anti-Harassment and
Discrimination and the Staff Code of Conduct

• Crisis intervention and conflict resolution skills

• Work in accordance to the Ontario Occupational Health and Safety Act

• Other duties as assigned by the Senior Manager/Program Managers
  

What You Bring to the Team:

• Direct experience in a residential setting

• Experience working from a client centered approach with chronically homeless adults including those who,

come from racially and ethnically diverse backgrounds, experience barriers to services due to physical and
mental health, substance use, social isolation, abuse, sexual orientation, history in the criminal justice system,
recent immigration, or who are transgender

• Position requires strong written, interpersonal, and oral communication skills; strong assessment, informal

counseling, analytical, and group facilitation skills; and a highly developed ability to plan and prioritize work,
while remaining adaptable and flexible

• Possess strong skills in crisis intervention, and conflict resolution and be able to have sound problem solving and

decision making skills under pressure and be able to create and implement creative solutions

• Knowledge and awareness of the housing first approach

• Extensive knowledge of community based resources for low income people

• Ability to network with external agency staff to meet client needs

• Ability to work productively within a team setting and also independently

• Must have ability to constructively give and receive feedback

• Ability to work with limited direct day-to-day supervision

• Well-developed interpersonal skills that will produce effective and productive relationships with the residents,

community, external agencies and staff of Fred Victor Centre

• Strong organizational and administrative skills

• Highly developed written and oral communication skills

• Strong understanding of the factors that contribute to homelessness and poverty

• Knowledge of after hour services in the GTA

• Literacy in Word, Excel, Outlook, Windows, SMIS

What Sets You Apart:

• Experience working with homeless individuals, preferably in a residential setting
• Client Focused and demonstrated ability to follow policies, procedures, and adhere to legislation
• Excellent communication skills
• Training in First Aid and Crisis Prevention Intervention
• Applied computer skills (MS Word, Excel, Outlook, SMIS)
  

Compensation and Benefits

• For the 24-Hour Services Shelter Worker Fred Victor offers an hourly rate of $26.52
• Access to employee and family assistance plan
  

How You Can Apply
Send your resume and an email describing why you want to be part of the Fred Victor Team by March 13, 2023 to
ytamang@fredvictor.org with \xe2\x80\x9824-Hour Services Shelter Worker, EVH, Position Number (Example: Position #1)\xe2\x80\x99 in
the subject line.

A Police Record Check is required by the final candidate prior to hiring.



All candidates offered a position with Fred Victor from September 30, 2021 onward must be fully vaccinated and provide
proof of their vaccination as a condition of employment. Fred Victor will comply with its Human Rights obligations and
accommodate employees who are legally entitled to accommodation.

Accessibility & Accommodation
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and
respected, and where every employee has the opportunity to realize their potential. As such, we welcome and
encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons
across the spectrum of sexual orientation and gender identities and have lived-experience

If you are a person with a disability and require accommodation and/or assistance during the application process, please
contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received
relating to accommodation requests will be treated with confidentiality.