Job Description

JOB POSTING No. 2025-CCM5: - CLINICAL CASE MANAGER- Full time, 1 Year Term


Agency: Life's Journey Inc.


Posted Date: July 21, 2025


Closing Date: July 28, 2025


Status: Full Time , One year term


Program(s): Residential Program


Wage: $27.46 - $33.31 Hourly (Based on qualifications)


Hours Worked: Monday- Friday 8:30am-4:30pm


Location: Winnipeg, MB





OVERALL RESPONSIBILITY





The Clinical Case Manager is responsible for managing a clinical caseload, intake, and assessment of needs, developing individualized support plans, and implementing and coordinating program plans for participants. Also included is counseling participants, organizing their activities, and working in cooperation with senior staff and others to achieve program and special project goals. The Clinical Case Manager also develops service proposals for funding, seeks opportunities to fill service gaps, and provides training for staff on new and existing services.





The Clinical Case Manager provides leadership/supervision, coaching/guidance, support plans, feedback and coordination on staff performance and participant issues, and management/hypothesis of behaviors. This involves staffing, orientation, training, supporting, and developing employees in the delivery of programs and services. The incumbent establishes a respectful work environment, models, and supports positive working relationships, adherence to agency policies, and demonstrates high ethical standards and boundaries.





Responsibilities also include effective communication and liaison with all stakeholders, fostering teamwork and collaboration, demonstrating cultural competence service, and confidentiality as norms. Also included is advocating for participants and liaison with all stakeholders, as required.







This role requires an individual that can support the program and team with:


High Work Standards: work ethic, task completion, consistency, follow up, accuracy/attention to detail, time management

Personal Management Skills: accountability, self-management, stress tolerance, adaptability/flexibility, creativity, initiative, working in teams or independently, problem solving

Personal Development Skills: ability, openness, willingness to learn, receives feedback and seeks collaborative opportunities

Professional Skills: interpersonal and communication skills, influencing, collaboration and the ability to establish effective relationships/trust with others, within professional boundaries

Mentoring Skills: coaching, patience, influencing and modeling professional behaviour

Leadership Skills: supervision and team leadership, direction & supervision, coaching & developing managing performance, positive employee relations, modeling professional behaviour, establishing a positive, respectful workplace

Management Skills: planning, organizing, and overseeing






REPORTING RELATIONSHIP: PROGRAM MANAGER


QUALIFICATIONS & EXPERIENCE


Previous Intake experience Preferred

University education in social services or equivalent experience in related roles is an asset.

A Bachelors' Degree in a related field and/or previous experience in related social service roles, demonstrated understanding of FASD/neural-behavioral, intellectual disabilities and issues.

Optimally, three years' experience in a related role and supporting individuals with disabilities, demonstrating empathy, and developing practical, supportive, and effective working relationships

Satisfactory Child and Adult Abuse Registry check, Criminal Record Check (vulnerable sector search) and a satisfactory Driver's Abstract and license.

Certification of First Aid Level 1 - Emergency.

The ability to attend work regularly as scheduled or requested.

Demonstrated language, writing, comprehension skills.

Demonstrated understanding of different therapeutic approaches and counseling skills.

Demonstrated ability to effectively present alternative solutions.

Demonstrate cultural knowledge competence and participate in agency training for development.

A safe and reliable vehicle and proof of appropriate insurance on vehicle.






Knowledge of the following areas is required:





FASD

Community Living Disability Services Justice

EIA and CFS

Addictions





Core Competencies for All Employees: Respect, Collaboration, Integrity, Effective Communication, Patience and Perseverance, Reasoning and Decision Making



Life's Journey strives towards a workforce that has fair representation of the community that we serve.