These hours can vary depending on the operational requirements of the program
Mount Carmel Clinic operates out of multiple locations; you may be required to work in other areas
Mount Carmel Clinic is committed to equity and inclusion and has undertaken to increase responsiveness to Indigenous people by promoting a workforce that is representative of the participants and communities we serve. We encourage applications from Indigenous persons, those with lived experience, and members of equity-deserving groups. Applicants are encouraged to self-declare in their application.
Position Summary
The Medical Clerk provides a range of client service and team support services as part of the multi-disciplinary, integrated primary care team. As a team, MCC's Medical Clerks support an organized and efficient client service environment where clients' needs and interests come first and all are treated with dignity and respect.
Qualifications
Education
Graduate from a recognized medical assistant training program, such as Clinic Office Assistance, Health Care Aide and/or Medical Records Technician
Proven knowledge of medical terminology
Training and experience in recording vital signs and assisting practitioners in medical examinations
Skills, Expertise, and Experience
Ability to meet the physical requirements of the position; including the ability to accompany and physically support clients around the clinic; lift and carry light equipment and other items (up to 20 pounds)
Demonstrated ability to be empathetic and compassionate
Demonstrated ability to remain calm in stressful situations
Critical Skills
Proven interpersonal and organizational skills
Focus on Results
Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve goals and produce expected results/outcomes
Alignment with Organizational Values
Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values
Indigenous Understanding
Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families knowledge of current and historical factors that affect the health and well-being of Indigenous individuals and families.
Teamwork
Proven ability to work within an interdisciplinary team with respect, professionalism, cooperation, sensitivity and cultural awareness
MCC Philosophies
Knowledge and commitment to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed, and community development principles in all aspects of the work.
Communication
Excellent verbal and written communication skills and proficiency in the use of computer systems, including Microsoft Word, Excel, and Outlook
Assets
Experience working in electronic medical records and EMR
All positions are subject to Criminal Record, Child and Adult Abuse Registry checks. However, a previous criminal record does not automatically disqualify candidates. We are open to discussing your respective circumstances. Applicants may be required to undergo testing to determine the knowledge, skill, and ability required for the position.