Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title 2024 Winter Student - UX Writer (4 months)



What is the opportunity?

Our UX Writers help to shape the story we tell through each of our digital experiences. Your job is to make sure that story talks about our users\xe2\x80\x99 lives and what they need, not about the tangles of banking regulations or the technologies we build to make it happen.

To do that, you need to think strategically about the creation and delivery of our content: what we say, how we say it, and where we deliver each piece of that message. You\xe2\x80\x99ll collaborate with colleagues in other disciplines to define the core value of the digital products we design and build. You\xe2\x80\x99ll make sure that every experience \xe2\x80\x93 from the overtly promotional to the purely transactional \xe2\x80\x93 describes its core value as our clients move through and engage with it. In short: you\xe2\x80\x99ll bring our digital products to life.

What will you do?

• Write user-focused textual content ensuring it supports the team\xe2\x80\x99s product strategies
• Create strategies for using content to support our users\' needs for information and understanding in the digital products we design
• Collaborate closely with Interface Designers, Visual Designers, Front-end Developers and Product Managers to shape the value proposition of the experiences we design and build
• Help project teams to understand how content shapes our clients\xe2\x80\x99 experiences
• Apply all the tools available in your strategic kit: content audits, competitive analyses, content mapping
• Consider the additional or alternate content required to make our experiences accessible to clients using assistive technologies

What do you need to succeed?

Must-have

• Enrollment in a post-secondary institution (university or college) in a degree program that\xe2\x80\x99s helping you to develop and refine your communication skills and your facility in using language as a plastic design medium
• Experience writing for an audience outside your area of expertise (practice communicating ideas to people who may not already know what you\xe2\x80\x99re talking about)
• Excellent problem-solving skills
• Native proficiency in English

Please include examples of your writing that demonstrate that you\xe2\x80\x99re a good fit with our team, by merging documents at the end of your resume.

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work and make a difference.
• Opportunities to build close relationships.

Job Summary

Participates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.

Address: TORONTO, Ontario, Canada

City: CAN-ON-TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Personal and Commercial Banking

Job Type: Student/Coop (Fixed Term)

Pay Type: Salaried

Posted Date: 2023-09-21

Application Deadline: 2023-10-01

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada