$18.75/hour, Work From Home Customer Service Representative Bilingual (english And French)

Moncton, NB, Canada

Job Description


Responsibilities

In this role, you will:

  • Provide direct support to clients regarding their mobile products and services;
  • Increase customer satisfaction and loyalty by providing solutions adapted to the problems expressed;
  • Promote complementary solutions according to customer\'s needs and habits.
Qualifications
  • Available to work full-time in the following time slots:
  • Monday to Friday, 7:00 a.m. to 12:00 a.m. EST;
  • Saturday from 7:30am to 9:00pm EST;
  • Sunday from 10:00 am to 8:00 pm EST.
  • Reside within 100 km of the
; * High-speed Internet connection of at least 25 MBPS and a secure, quiet space;
  • Excellent communication and interpersonal skills;
  • Ability to multi-task in a computerized environment;
  • Problem-solving attitude;
  • Completed high school diploma or equivalent;
  • Bilingualism - you will be required to interact with both French and English speakers in Canada.
Training start date: March 25th

Why Nordia?

People are what make Nordia special. And we\xe2\x80\x99re focused on hiring and retaining the best. We offer competitive compensation, a stimulating work environment, excellent benefits and great opportunities to grow. That\xe2\x80\x99s why we have the highest employee loyalty and highest satisfaction in the industry. In 2018, Nordia was the first company in its industry to be recognized by Waterstone as one of Canada\'s Most Admired Corporate Cultures, winning again in 2021 and recertified in 2022 and 2023.

Nordia is a designated employer to the New Brunswick Provincial Nominee Program (NBPNP) and Atlantic Immigration Program (AIP). This position would be considered under NOC 64409, Teer 4.

Want to learn more about our career opportunities and what makes Nordia the best place to work? Visit our !

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Nordia

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Job Detail

  • Job Id
    JD2277867
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Moncton, NB, Canada
  • Education
    Not mentioned