Job Description

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This is a remote position.
Duration: FULL TIME
Location: CANADA 100% Remote Central or Eastern time zone-based candidates are preferred.
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Role and Responsibilities

• Lead project setup and administration activities

• Monitor and track the status, progress, and deliverables of GMP service portal requests

• Identify potential risks and areas of concern to help mitigate risk and control scope

• Support the management of project scope, timeline, and budget for assigned projects

• Manage changes to the project scope, schedule, and costs using appropriate documentation techniques; review changes with team members

• Report on project performance to clients and stakeholders

• Facilitate efficient meetings by creating detailed agendas, leading discussions, and ensuring action items are identified, assigned, and followed up on

• Report and escalate client issues and resource utilization concerns

• Perform administrative tasks, such as reviewing timecards, maintaining team member allocations, pulling reports, and supporting monthly invoicing

• Create and maintain comprehensive project documentation using organizational templates, including kickoff documents, feedback forms, timelines, and budget trackers

• Build strong relationships with clients and internal team members to ensure successful project delivery

• Continuously expand and develop new skills, techniques, and tools through ongoing learning

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Requirements

• 1-2 years of professional experience in an agency or similar client-facing environment

• Professional experience supporting digital projects preferred

• A keen attention to detail and accuracy; exceptional organizational, time management, and project management skills

• Enthusiastic and solution-oriented, with the ability to identify and understand problems, build team consensus, and work toward effective solutions

• Skilled at managing multiple priorities in a fast-paced environment; flexible and readily adaptable to changing circumstances

• Skilled at tailoring communication to accommodate a variety of personalities and working styles

• Solid foundation in project management tools, best practices, and processes

• Experience working with Confluence, Jira, or similar tools required

• Highly skilled in Office 365 applications, including Word, Excel, and PowerPoint

• A fast learner; proven success picking up new technologies and tools quickly and proficiently

• Excellent verbal and written communication skills

• Digitally-savvy and well-informed of digital and analytics innovations, trends, and technologies

• BA/BS degree or equivalent work experience preferred

• Ability to travel periodically

Skills Required