What we expect: Work closely with Crime Lab and Medical Examiner customers Respond/Troubleshoot/Resolve product and technical support issues reported by our clients within outlined SLAs Monitor the support ticket queue and take ownership or re assign new tickets Respond quickly…
What we expect: Work closely with Crime Lab and Medical Examiner customers Respond/Troubleshoot/Resolve product and technical support issues reported by our clients within outlined SLAs Monitor the support ticket queue and take ownership or re assign new tickets Respond quickly…