Stack IT

b'KEY REPONSIBILITIES \xc2\xb7 Work at resolving Helpdesk service requests \xc2\xb7 Provide oversight and support on escalations from Level 1 technician \xc2\xb7 Mentor helpdesk Level 1 technician to strengthen their skills. \xc2\xb7 Identify root cause and develop processes and/or use centralized…

b'*********Must Have Experience in handling Golden Tickets/VIP Support********* *****Looking for Excellent communication skills/Personality Fit is the key****** Performing IMAC (Install, Move, Adds, Change) related tasks as assigned Performing preventative maintenance, including testing of collaboration and AV related infrastructure. Project Management…

What you\xe2\x80\x99ll do Assist in the design and implement short and long term strategic plans to ensure infrastructure capacity meets existing and future requirements. Conducts research and makes recommendations on products, services, protocols, and standards in support of all infrastructure…

Requirement: Managed a project end to end Lead the planning and execution of client cloud migration projects, including coordinating with internal and external stakeholders, managing budgets and timelines, and ensuring quality control. Work closely with sales and marketing teams to…

Fast paced MSP environment Multiple clients small to large all verticals \xe2\x80\x93 even enterprise level General networking knowledge \xe2\x80\x93 routing, Access, B Landing Tickets \xe2\x80\x93 5 15 \xe2\x80\x93 some project based longer tickets Active Directory, DNS \xe2\x80\x93 implementation on cluster…